RETURN & REFUND POLICY
The buyer shall fairly ensure that the package of the Goods is not damaged or altered before allowing the delivery of any items. For Perishable items, you may raise a complaint Immediately or within 24 hours of delivery. The return process of a Product may be subject to additional terms depending on the nature and category of the Product. Any such additional terms may be specified on the Website or be intimated by the Seller at the time of purchase of the Product. Any product you return must be in the same condition you received it and in the original packaging. you are requested to send back the product and get a full refund. You can return the product within 7days from the date you purchased it. Please keep the receipt.
You shall be entitled to a refund only if you pre-pay for your order at the time of placing your order on the Platform and only in the event of any of the following circumstances:
1. Your order packaging has been tampered with or damaged at the time of delivery.
2. Canceling your order due to (A) your delivery location following outside our designated delivery zones; (B) failure to contact you by phone or email at the time of confirming the order booking; or (C) failure to contact you by phone or email at the time of confirming the order booking
3. Canceling the order at the time of confirmation due to the unavailability of the items you ordered at the time of booking.
4. Our decision on refunds shall be at our sole discretion and shall be final and binding.
5. All refund amounts shall be credited to your account within 7-15 business days in accordance with the terms that may be stipulated by the bank which has issued the credit/debit card.
While performing any transaction, if the user’s money is being deducted from the account & the order isn’t placed then the deducted money will be refunded to your bank account within 4-7 business days based on the normal processing time taken by the user’s bank.